If you promote your brand and service, you may like to go for an SMS communication channel. And why not to go for it as it is a superior channel to better handle the customer or share something valuable. However, you have a bunch of customers who are interested in seeing your brand. How do you deal with them? By sending SMS one by one manually? We have the best option that saves a significant amount of time and that is the Twilio SMS API product.
Why only SMS API to choose?
The extension follows the process of sending SMS in one click to plenty of customers at once. No matter how many customers daily deal with you, a one-click process of sending SMS saves your time, money, and effort. You can now promote your high-caliber products and services through this product. It makes your time more productive and increases business efficiency.
Let’s understand completely with an example:
Your CRM business recently updated a few top-notch add-ons that are worth it. You want your existing customer to be aware of all this. Plus, you want to share complete info on your target market. You have prepared a list of all the leads and now you are going to shoot SMS to them. Instead of delivering SMS one by one, you can use the product called Twilio SMS.
It aids businesses with a single click to send SMS to tons of customers at a single time. This never kills the productivity of your business team. Completing this faster lets you focus on crucial tasks for business development.
Helps in saving SMS conversation of your customers
A user can access any of his/her previous conversations with the client. The product saves all your texts to make decisions in the future.
Suppose last month you had a conversation with one of your existing clients related to a CRM product. Now your team decided to work on that issue and complete it quickly with the right solutions. How would you understand each concept when you don’t have that conversation in your hand? So, you need this extension for your SMS handling. It will save all the conversations of every client. Moreover, when you have a Twilio SMS API product, it helps you to send SMS Templates. This is another amazing functionality to fetch the end number of the audience.
- You can also use the Opt-out feature. Just type and send STOP and you will never receive an SMS from that client.
- You can do Live chat with every CRM user
- Compatible with all versions of the SuiteCRM system
- Get a Free product tour facility to understand the Installation.
Every Twilio Pricing plan to know
- Programmable Voice: $0.013//per min to make a call and $0.0085//per min to receive a call.
- Programmable Messaging: $0.0075 to send and receive a message.
- WhatsApp Business API: $0.0042 to send a WhatsApp template and $0.005 for WhatsApp session messages.
- Programmable Video: $0.0015/min per participant
- Elastic SIP Trunking: $0.0045 for organization and $0.007 for termination
- Twilio conversation: $0.05/ per active user per month
How to buy a Twilio number?
- First, enter the log-in credential of Twilio and go to the Phone number menu
- Next is to tap on Buy a number
- The third step is to select your country
- Enter the area code now. (It is optional)
- Next is to select the capabilities by clicking on checkboxes like SMS, MMS, and Voice
- Select the option Search and then select the option “Buy”
- The last step is to tap on “Buy this number”
Is Twilio SMS API free of cost for all?
This cloud-communication platform is providing a Free trial service too. You can go in-depth about this software and learn all its functions without giving any money.
How does Twilio Pricing work?
Monthly Recurring charges: This plan builds to your account at regular monthly intervals. It is based on the following products:
Twilio Phone numbers
short codes
support plans
Calls per Second and Short code throughout increases
interconnect
Studio enterprise
Enterprise plans
Pay-as-you-go usage charges: Plenty of products and services of Twilio are billed on a per-user basis. It is based on the following:
Taxes
Volume pricing
View account charges
Twilio account billing
Also, read more: SuiteCRM Twilio SMS